Everywhere you look, someone is telling you that AI is coming for your restaurant. Robot fryers. Chatbots that take every booking. Screens replacing every human at the counter. It makes for a great headline, and it misses the point entirely. The truth about AI for restaurants is quieter, less dramatic, and far more useful than…
New Zealand hospitality closures have reached a level the industry has never seen before, and almost no one outside it is paying attention. Behind every statistic is a family, a lease, a team of people, and years of someone’s life. This is what the numbers actually mean. The Numbers Behind New Zealand’s Hospitality Closures New…
With more than 80 combined years shaping the industry, and a front-row seat to its persistent failures, two veterans are betting that agentic AI can do what no training manual ever could. The hospitality management system that Cheryl and Andy Cordier have just launched arrives into a grim reality, and the people who know that…
Hospitality Culture Flour, Fire and Passion: Why Hospitality Is More Than a Job “Every meal you serve is important.” It sounds simple. But hidden inside those six words is the entire heart of hospitality. Every plate leaving a kitchen carries more than food. It carries someone’s celebration, comfort, first date, family reunion, or final night…
AI in Hospitality Why Chefs Are Naturally Built for the AI Era There are very few professions that demand total sensory engagement every single day. Chefs are one of them. In fact, chefs may be the only professionals who constantly and simultaneously rely on all five human senses to perform at a high level: Taste:…
For Hospitality Owners Your Front of House Can’t Sell What They’ve Never Tasted For years, Cheryl and Andy Cordier have travelled the country supporting hospitality one meal, one conversation, and one review at a time. What started as a simple way to back local restaurants through Google Reviews has now passed 5.2 million views. The…
